After Sales and Service plays the most vital role in a Product's entire Lifecycle. After Sales business processes Create USP's Ensuring Product Sale, Ensures Customer Delight leading to repeat Customers and Feeds New Product Development with Field Feedback Data. All this while Maintaining a Sustained multiyear Revenue Stream with Higher Margins and Enhanced Bottom-line. Our Integrated “Dealer Information System” ensures that the After Sales and Service Processes, Product Information and Technical Information are managed with Maximum Efficiency. A truly Optimized Customer Service Business System to assist Spares & Service Professionals, Product Managers, Research and Development Professionals, & Technical Documentation Professionals..
DIS: Our unique approach to Dealer Enablement Systems beyond Dealer Management
Information infused: Wherever it is felt that information is required by any user of the DIS to make a decision, it is made available
Integrated: Integration not only within the DIS but beyond it, with the ERP, CRM, PLM or Legacy systems
Modular: The Hi-Tech’s DIS is broken into smaller modules, such that the functionalities
can be implemented in a phase-wise manner as per the organisation needs.
Accommodative: The robust modularity in its design, makes it accommodative to existing systems, such that if the client organisation has a system they prefer to keep,
it will be integrated rather than being replaced
Predictive: Most of the repeated decisions taken on fixed inputs are taught to the system
Some Key Benefits realized by our Customer have been
has been ranked amongst the prestigious "si50 Fastest Growing Companies - 2014
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